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Products
Telecom
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easyCallNow is a click-to-call solution that can be quickly implemented in your Websites/portals resulting in more sales leads, effective management of Customer Support & Consumer Feedback functions and more. | |
EasyCallNow let users click a button placed on a Website that will immediately let them speak with a customer service representative. Click-to-call services allow companies provide a way for their website visitors to connect to any or several of their company representative(Agents) on a voice channel at a click of a button embedded within the website. EasyCallNow allows companies to control and monitor the transition of a web site visitor to a prospect or a lead. For complex and critical questions revolving features of a product, billing and delivery, product support or service, and general order inquiries, most consumers prefer voice discussion over any other medium.Use EasyCallNow to optimize your Websites to increase customer loyalty and avoid site abandonment.
EasyCallNow offers the following features:
- Support for VOIP and traditional PSTN call
- Easy management, branding and configuration
- User friendly Developer API's for easy integration
- Intelligent routing based on Agent availability, location and time
- Find me and Follow me feature based on different contact numbers set for a business
- Recording and playback of voice conversations
- Configure your business hours to be set and receive calls only during business hours
- Configure which countries you want to receive calls from.
- Schedule outbound calls between your business and customers based on their preferred time
Try easyCallNow in your website & see the difference! Just try now for an instant demo by clicking it !! (our 'click-to-call' widget, that you find it on the right side of our web pages).
easyCampaign helps customers to run SMS & Voice campaign services apart from other mobile content delivery.
In todays world, Mobile Marketing/Advertising is one of the fastest emerging medium to reach your targeted audience because it ensures LARGER, FASTER and BETTER reach! According to a global independent survey, Major brands are looking to invest heavily in mobile marketing over the coming years as mobile marketing campaigns generate a higher response rate than traditional methods due to the more personal ways they can reach their customers. A Business Head of Mobile Media, comments, As SMS/Voice services continue to grow, there has never been a better time for brands to engage with their customers via mobile. In todays economic climate, mobile is proving to be a cost effective, targeted way for businesses to interact with exactly the people they want, from sending a text reminder to alert a customer to an overdrawn bank account to confirming a delivery via SMS.
Our product highlights
- Content delivery on SMS, USSD, MMS, Voice and WAP
- Support for various types of contents (SMS, voice, games, ring tones etc)
- Powerful content management tools
- SOA based interfaces for service management
- Service delivery over GSM/CDMA/3G networks and Fixed-line telephones(Voice only)
Our expertise has been so long & consistent that we have been successfully running SMS& Voice campaign services for more than 3 years to over 200 million users/month for varied mobile service providers across the globe. Just Email/Call us today for a Demo!
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easyNgo is a Next Generation Service Delivery Platform (SDP) that provides Value Added Service Delivery Capabilities with high capacity, performance, reliability and scalability. Value Added Services (VAS) includes SMS, MMS, Voice, Games, Wallpapers and Ring tones. easyNgo supports high-level customization that enables Service Providers to configure SDP to their needs and acts as an integrated Portal for VAS.
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- Subscription Management
- Content Management
- Configuration Management
- User Management & Security
- Audit Trails & Compliance
- Message Delivery
- Local & Remote Delivery
- Dashboard & Reports
- High Availability
- Complete product suite enables operators to launch ‘high revenue generating’ Next Generation VAS (Value Added Services)
- Business Intelligence tools for analysis and forecasting of usage patterns that can be used to design new and improved services based on user demand.
- Easy integration with legacy /custom systems in the Service Provider Environment.
- The platform could be used to run effective voice and SMS campaigns for subscription services.
Following are add-on products of easyNgo that can offered/customized as separate products for unique industrial scenarios and customer requirements.
easyDialer (OBD)
A solution that allows Service providers to perform out bound dialing (OBD) along with automated voice based menus / responses.
easyInfo (IVRS)
A solution that allows Operators to provide in-bound Automated and Interactive Voice Response Systems that is capable of handling voice based menus / responses to customer Calls.
Missed Call Alert A Solution allows to operators to provide Missed Call Alerts via SMS or Email to their subscribers.
Mobile Portal A solution that allows providers to host content ranging from Video Ring Tones etc and subscribers may browse through content or download via WAP or Internet
SMS chat A mobile chat room service maintained by Operators that allows subscribers to chat on public or private forums.
Voice SMS A new kind of short-messaging service that makes use of voice instead of text and pictures.
easyVoicemail A carrier grade platform that provides message storage, retrieval and forwarding capabilities with high capacity & performance.
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easyCallNow
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